What Phil does for you
- Answers every call, evenings and weekends included, and asks what is leaking, where, and how urgent.
- Books estimates and appointments and texts the customer a confirmation.
- Follows your rules for emergencies, so a burst pipe is flagged to you right away.
- Replies to Google reviews and keeps your website chat answering while you work.
You stay in control
Phil works the way you want. You can approve each reply, booking or post before it goes out, or let him handle the routine on his own and step in only for what matters.
When a call must reach you right away, or the caller asks for a person, Phil transfers it and sends a notification to your mobile app just before, so you know who is calling and why, and the customer does not have to repeat anything.
We set it up for you. There is nothing to learn.