What Phil does for you
- Picks up during peak season and collects the address, the symptoms and the equipment details.
- Books service calls and quote requests, and sends the customer a confirmation by text.
- Turns every caller and every web-chat visitor into a CRM record with the conversation attached.
- Drafts follow-up emails and review replies for you to approve.
You stay in control
Phil works the way you want. You can approve each reply, booking or post before it goes out, or let him handle the routine on his own and step in only for what matters.
When a call must reach you right away, or the caller asks for a person, Phil transfers it and sends a notification to your mobile app just before, so you know who is calling and why, and the customer does not have to repeat anything.
We set it up for you. There is nothing to learn.