What Phil does for you
- Answers calls after hours and during lunch, and answers common questions about services and hours.
- Books appointments and sends text confirmations.
- Sorts the email inbox so the messages that need a person are at the top.
- Asks for and answers Google reviews, with your approval where you want it.
You stay in control
Phil works the way you want. You can approve each reply, booking or post before it goes out, or let him handle the routine on his own and step in only for what matters.
When a call must reach you right away, or the caller asks for a person, Phil transfers it and sends a notification to your mobile app just before, so you know who is calling and why, and the customer does not have to repeat anything.
We set it up for you. There is nothing to learn.